Published: 27/07/2020 By Cavender Estate AgentWE'VE DONE IT AGAIN.... ONLY BETTER THIS TIME!
For the second year running, our Guildford office have won the GOLD AWARD in the British Property Awards. And, to follow up this great success, our Kingston Upon Thames office has also been awarded the gold award. But it doesn't end there! Cavender Estate Agent has now been awarded gold for the Surrey region.
THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level.
The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.
Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition."
Call our Guildford office on us on 01483 457728 or Kingston on 0208 092 5225 to discuss how our award winning service can benefit you.